Shipping Policy
1. Overview
At Real American Jackets, we are committed to providing a smooth, secure, and reliable shopping experience. All orders are processed and shipped using trusted shipping partners to ensure safe and trackable delivery.
2. Shipping Coverage
We currently ship only within the United States.
At this time, we do not offer international shipping.
3. Shipping Carriers
We work with trusted shipping carriers, including:
DHL
FedEx
UPS
The shipping carrier is selected based on your delivery location and the shipping method selected at checkout.
4. Order Processing Time
Processing Time: 1–3 business days (Monday–Friday, ET)
Orders are not processed on weekends or U.S. public holidays.
5. Order Cut-Off Time
Orders placed before 5:00 PM Eastern Time (ET) on business days are typically processed the same business day.
Orders placed after the cut-off time, on weekends, or on public holidays will be processed on the next business day.
6. Shipping Methods & Estimated Delivery
We offer the following shipping options within the United States:
| Shipping Method | Shipping Fee | Estimated Delivery |
| Free Shipping | Free | 6–9 Business Days |
| Standard Shipping | $10.00 | 3–5 Business Days |
Delivery times begin after your order has been processed and shipped.
Please Note: Delivery estimates are approximate and may vary due to carrier delays, severe weather, high shipping volumes, or other unforeseen circumstances.
7. Order Fulfillment
Orders are fulfilled through our warehouse and trusted fulfillment partners to ensure efficient order processing and timely delivery.
8. Order Tracking
Once your order has been shipped:
A shipping confirmation email will be sent to the email address provided during checkout.
Your tracking number will be included in the email.
You can use the tracking number to monitor your shipment through the carrier’s website.
9. Missing or Lost Shipments
If your order is delayed, lost, or arrives with missing items, please contact us within 5 business days of the expected delivery date.
Please provide:
Your order number
A brief description of the issue
We will investigate the matter with the shipping carrier and, where appropriate, arrange a replacement or provide another suitable resolution.
10. Delivery Delays
Delivery may occasionally be delayed due to:
Severe weather conditions
Public holidays
Carrier operational delays
Incorrect shipping information
Recipient unavailable during delivery
While we work closely with our shipping partners, some delays are outside our control.
11. Changes to Shipping Information
If you need to update your shipping address after placing an order, please contact us as soon as possible.
12. Business Information
- Website Name: Real American Jackets
- Website: www.realamericanjackets.com
- Email: sales@realamericanjackets.com
- Address:6 MURRAY HILL TER, MARLBORO, NJ 07746, United States
- Phone:Â +1 (732) 406-5919
- Business Hours: Monday – Friday, 9:00 AM – 5:00 PM (ET)
- Response Time: Within 24 business hours