Shipping & Delivery Policy

Shipping & Delivery Policy

Business Address:
1207 Delaware Ave, Suite 3542
Wilmington, DE 19806, United States

Time Zone: Eastern Time (ET)

1. Overview

At Real American Jackets, we are committed to providing a smooth, secure, and reliable shopping experience. All orders are processed and shipped using trusted global logistics partners to ensure safe and trackable delivery.

2. Where We Ship

We currently ship worldwide.

However, shipping availability may vary depending on local regulations and courier limitations. If we are unable to deliver to your location, you will be notified at checkout or shortly after placing your order.

3. Shipping Carriers

We use reliable international courier services, including:

1. DHL Express
2. FedEx
3. UPS

The courier is selected based on your location and shipping method.

4. Order Processing Time

1. Processing Time: 1–3 business days (Monday–Friday, ET)
2. Orders are not processed on weekends or U.S. public holidays.

5. Order Cut-Off Time

Orders placed before 5:00 PM Eastern Time (ET) will be processed the same day.

Local time equivalents for our main shipping countries:

1. USA / Canada: 5:00 PM ET
2. Germany: 11:00 PM CET
3. Australia: 8:00 AM AET

6. Shipping Options & Delivery Time

Free Shipping

1. Cost: Free on orders over $99.99
2. Transit Time: 19–22 business days
3. Total Delivery Time: 20–25 business days

Standard Shipping

1. Cost: $14.99
2. Transit Time: 14–17 business days
3. Total Delivery Time: 15–20 business days

Express Shipping

1. Cost: $29.99
2. Transit Time: 6–7 business days
3. Total Delivery Time: 7–10 business days

7. Order Fulfillment

We operate through a global fulfillment network. Orders may be shipped from different warehouses depending on:

1. Product availability
2. Delivery destination
3. Fastest shipping route

8. Shipping Restrictions

We currently do not ship to:

1. PO Boxes
2. APO/FPO/DPO addresses

Please provide a valid residential or commercial address at checkout.

9. Customs Duties, Taxes & Import Charges

For international orders, custom duties, import taxes, VAT, or other fees may apply depending on your country’s regulations.

1. These charges are not included in the product price or shipping cost.
2. Customers are responsible for paying any applicable customs duties and taxes upon delivery.
3. Delays may occur due to customs clearance procedures, which are beyond our control.

We recommend checking with your local customs office for more information before placing your order.

10. Order Tracking

1. Once your order is shipped:
2. A tracking number will be sent via email
3. You can track your shipment directly on the courier’s website
4. Ensure your contact details are accurate for timely updates

11. Missing or Lost Items

If your order arrives with missing items or is lost in transit:

1. Contact us within 5 business days of delivery (or expected delivery date).
2. Provide your order number and relevant details.
3. Our team will investigate with the courier.

If the issue is confirmed:

1. We will reship the missing item or
2. Offer a replacement or refund, depending on availability

12. Delivery Delays

Delays may occur due to:

Severe weather or natural disasters

Public holidays

1. Customs inspections or clearance
2. Incorrect shipping details
3. Recipient unavailable at delivery

13. Changes to Order Information

If you entered incorrect shipping details, contact us immediately after placing your order. We will try to update it before dispatch, but changes are not guaranteed once shipped.

14. Contact Us

If you have any questions about this Shipping & Delivery Policy or your data:

Website Name: Real American Jackets

Website URL: www.realamericanjackets.com

Business Email: sales@realamericanjackets.com

Business Number: +1 302-560-2758

Response Time: Within 24 business hours (ET)